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Managing Director John Griffin |
Our mission in MDI Medical is simply this: To be best-of-breed in Ireland in the supply, installation, in-service and after-sales support of those medical devices in Diagnostics, Vital Signs, Monitoring and Imaging which match our competencies. We will never represent a product which we cannot expertly detail to our clinical customers and fully support through our engineering resources. We will only be satisfied that we are attaining this goal so long as our customers in Irish hospitals and primary care agree! |
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General Manager & Director Colin Paul |
The days of the ‘medical emporium’ are gone forever. Our customers today in hospitals, specialty, primary care and industrial health expect us to act as partners in making the best value choices in a rapidly developing clinical environment. That means that our field product specialists and internal customer support teams need to be expert in the devices we sell, and totally familiar with the environment in which they will be used. In today’s demanding medical world, you won’t get a second chance. The stakes are too high!! |
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Marketing Manager Katharina Kreische |
MDI has strong professional relationships with many hospitals and primary care institutions in Ireland. We work very close with our customers, support them and know exactly their needs and requirements. We also know the medical device market in its very detail and can provide our customers with the best and most suitable products available. We make sure it stays that way! |
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Customer Service Team |
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We field calls all day from hospital purchasing managers, general practitioners, consultants, ward sisters and nurses, biomedical engineers, practice managers and project managers. These busy customers expect us to know our products intimately, and to help them make good choices. A good chunk of our year is spent in ongoing product training to ensure we meet their expectations. While we won’t rest on our laurels— customer loyalty says we’re winning! |
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| Sales Team | ||
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| Our sales team is a mixture of area business managers and national product specialists. In this way MDI is always physically close to its customers, understands regional needs and delivers the technical expertise which the customer expects. sales@mdimedical.ie | ||
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Technical Service Team |
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Technical Services moves increasingly to the heart of MDI’s business. Properly installed and serviced, the brands we represent are reliable and robust in service. Approved maintenance programmes extend product life, maintain performance and optimise value for customers. But if something does go wrong our engineers are fully trained and accredited to instantly respond and resolve technical issues. |
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Logistics |
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When a product is ordered, the customer expects fast delivery. Our warehouses in Kells and Belfast ensure efficient logistics and immediate delivery of all critical items. |
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